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Documents
Important documents and forms for downloading. For new and current customers.
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Contracts and terms and conditions for phones, data, internet services and colored lines
Documentation for phone, data, and internet services, and colored lines
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Rights and responsibilities
Who can use our services, how to use them, what they do, and what happens if they don’t
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Documents - phone services
Documents and forms for phone services
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Documents - internet services
Documents and forms for data and internet services
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Prices
Pricelists for voice, data, internet and other services
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General conditions for claims
Our complaints procedure and making a claim.
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Other documents
Other documents and forms to download
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Technical specifications and interfaces
Specifications, requirements, parameters, and other technical information
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All documents to download
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Network documentation
Information and documents about the O2 network, data sales, setting of networks etc
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Telephone directory
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Documents and network documentation
More special offers
Special offers
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Maps and navigation in your mobile
With internet on your mobile and Google Maps you'll always find the way
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Rewards for topping up
Get a reward every time you top up your credit (in Czech only)
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Internet with a modem for CZK 1 in eShop only
The most popular fixed internet in the country, now faster than ever
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Cheaper phones and calling for +60s
Discounts on tariffs, prepaid SIM cards and phones for seniors
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