Restricted Outgoing Calls fully administrated by the customer
(Restricted Outgoing Calls - detailed information about the service.)
Using a password, you can block your phone from calling individual groups of numbers at any time. Conversely, you can also permit your phone to call these numbers. You will be assigned a password (a four-digit code) during service activation. With the self-administration option, activation and usage of Restricted Outgoing Calls is free for fixed and digital lines.
The service can only be administrated from phones with keypads. We offer all customers with rotary phones the opportunity to exchange their old phones for devices with keypads.
For digital lines, the service is activated for specific phone numbers (MSN) assigned to digital lines. This means that a phone number must be configured in the phone or modem on which the Restricted Outgoing Calls service is being activated.
Types and codes for restricting calls
| Types of restricted outgoing calls | ||
|---|---|---|
| Restriction class | Numerical code | Permitted types of outgoing calls |
| EMERGENCY | 0 | emergency calls only |
| LOCAL | 1 | emergency calls, local calls |
| NATIONAL | 2 | all national calls except to numbers with prefixes 900,906,909, and 976 |
| AUDIOTEXT | 3 | all calls except to numbers with prefixes 900,906,909, and 976 |
| ENTERTAINMENT | 4 | all calls except to numbers with prefixes 906,909, and 976 |
| MOBIL | 5 | All calls except to mobile operators |
Setting the password
- the basic, automatically assigned password is "0000"; you can change your numerical password at any time directly from your phone
- before using the service for the first time, it is necessary to change the password
- the password does not change after the service is disconnected
- you get five attempts to enter the password correctly
- for security reasons, risky combinations of numbers - identical numbers, ascending or descending numbers - are not permitted
Setting up the service
There are two ways of setting up the service
1. for fixed and digital lines connected through an Alcatel exchange
2. for digital lines connected through a Siemens exchange
You can find out which type of digital exchange your line is connected to by calling the toll-free Customer Services Center line at 800 123 456.
Method for fixed and digital lines connected through Alcatel technology
- Pick up the receiver and wait for the dial tone
| initial password change | press * 86 * 0000 * password * password # |
|---|---|
| password change | press * 86 * old password * new password * new password # |
| service activation | press * 33 * password * restriction code # |
| service cancellation | press # 33 * password # |
| service query | press * # 33 * restriction code # |
- Hang up.
Method for digital lines connected through Siemens technology
- Pick up the receiver and wait for the dial tone.
| initial password change | press * 86 * 0000 * password # |
|---|---|
| password change | press * 86 * old password * new password # |
| service activation | press * 33 * password * restriction code * * 0 # |
| service cancellation | press # 33 * password* * 0 # |
| service query | press * # 33 * restriction code * * 0 # |
- Upon entering the information successfully, you will hear a voice message stating, "Your operation has been confirmed." If you do not enter the information correctly, you will hear a different tone (e.g. a busy signal).
- Hang up.
