O2 Karta X

How to use the card

(O2 Karta X - detailed information about the service.)

This service is no longer available. Information on this page is for customers who ordered the service before its termination.

How to make a call

  1. In the Czech Republic, enter the toll-free access number 822 11 22 44.
    When abroad, enter the access number of the given country indicated on the information leaflet and press 2 to select the Prepaid Card service.

  2. Enter the card's number and press #

  3. Dial the number:
    for calls to or from the Czech Republic:
    national subscriber's number and press #
    for international calls:
    00 + the country's area code + the subscriber's number and press #
    or use enhanced dialling by pressing the appropriate number between 1 and 9, and press #

  4. Another call: hold the line and wait for a message

  5. To correct: press *

Changing card parameters

Calls to make a change as well as the changes themselves are free of charge.

  1. Enter access number 823 11 22 44

  2. Select language: 1 - Czech; 2 - English; 3 - German; 4 - French

  3. Enter the card's number and press #

  4. Enter the card setting code and press #

  5. Press a number to select the desired operation:
    1 - Change your PIN; 2 - Set enhanced dialling;
    3 - Restore/Disable your card; 4 - Set language

  • You will find your card setting code in the information leaflet.

  • Do NOT insert your O2 Karta X Plus into a public payphone.

  • The O2 Karta X Plus is ready for use from the date indicated on it.

  • Claims are handled by TELEFÓNICA O2 CZECH REPUBLIC - TELEPOINT stores.

  • Info line on 800 190 161

Please note: If you enter your PIN, please remember it. The system will require this PIN. A lost PIN does not constitute grounds for a claim to be admitted. You may enter a wrong PIN no more than three times while attempting to make a single call.

Assistance available all day long
You can call 800 190 161 toll-free from the Czech Republic 24 hours a day to ask the operator about your credit or for any new information about how to make calls. Take advantage of the possibility to call free of charge before you go on holiday to enquire about the current access numbers and rates for calls from your destination country, or visit our site to find out all the useful and up-to-date information that you’ll need before leaving.

How to connect to the Internet via a telephone line using your O2 Karta X Plus

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© Telefónica Czech Republic, a.s.
IČ 60193336, DIČ CZ60193336, Praha 4, Michle, Za Brumlovkou 266/2, Post Code 14022, Czech Republic
Recorded in the Commercial Register of the Municipal Court in Prague, Section B, File 2322.