Services for the disabled

Required documents

(Services for the disabled - detailed information about the service.)

For the physically handicapped

  • a ZTP/P card and statement from the relevant local authority acknowledging an exceptional level III disability and proving that the handicap necessitates the issuance of a ZTP/P card,
  • a ZTP card and statement from the relevant local authority acknowledging an exceptional level II disability proving that the handicap corresponds with a handicap mentioned in paragraph 2, letter i) of Appendix no. 2 to Notice no. 182/1991 Coll., as amended (complete or partial deafness); if the statement does not include the specific type of physical handicap, then a doctor's certificate confirming complete or partial deafness of the claimant,
  • if the claimant is dependent on the help of another person, a statement or notification acknowledging a subsidy for care,
  • furthermore, in the case of claimants under 18 years of age, or who are under the care of a guardian (or whose capacity to enter into legal transactions has been otherwise restricted),
    • court confirmation regarding guardianship or restriction of the claimant's capacity to enter into legal transactions or in regard to legal representation,
    • the parent or guardian should have a birth certificate for the claimant (or the claimant must be registered in the parent or guardian's ID or passport)

If a claimant requesting admission of a claim refuses to photocopy documents, they must submit a Statutory Declaration with their request.

If the request is submitted in writing, certified copies of documents need to be submitted, including a signature on a Statutory Declaration. If a certified copy cannot be made for legal reasons, a normal copy of the document may be submitted.

A claimant can be represented by another party when submitting the request if that party has been given Power of Attorney.

For the underprivileged

Confirmation of the right to a special price, issued by the relevant local authority regarding social welfare allowance.

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© Telefónica Czech Republic, a.s.
IČ 60193336, DIČ CZ60193336, Praha 4, Michle, Za Brumlovkou 266/2, Post Code 14022, Czech Republic
Recorded in the Commercial Register of the Municipal Court in Prague, Section B, File 2322.