Services for the disabled

We provide substantial monthly discounts towards mobile and fixed network services to our disabled customers.

If you belong to a select group of disabled individuals, you have the right to a monthly state allowance towards mobile or fixed network services. We also provide disabled customers with the substantial O2 Discount.

The discount can be used either towards mobile or fixed-line services; however, it cannot be used towards both types of services simultaneously.

Type of discount Towards mobile services Towards fixed network services
State allowance CZK 200 CZK 200
O2 Discount CZK 87.30 CZK 206.80
Total discount CZK 287.30 CZK 406.80

Prices include VAT.

O2 Discount and state allowance for selected tariffs

The state allowance and O2 Discount for ZTP cardholders can be used for the following selected tariffs

Fixed line tariffs

O2 Standard, O2 Volno, O2 Calling Nonstop, O2 Volno Plus, O2 Start including the Expres variant. These discounts can also be used for O2 Internet high-speed Internet connections or O2 TV.

More information about fixed-line tariffs

Mobile tariffs

O2 Silver, O2 Gold, O2 Platinum, O2 Diamant, including Max variants, as well as O2 Simple tariffs (240, 600, 980, 1350, 1980), O2 NEON S, O2 NEON SMS, O2 NEON M, O2 NEON L, O2 NEON XL, O2 NEON XXL, O2 NEON Basic S, O2 NEON Basic SMS, O2 NEON Basic M, O2 NEON Basic L, O2 NEON Basic XL, O2 NEON Basic XXL. If you are not a contract customer, you can activate a new tariff, switch to a tariff from a prepaid service, or switch to O2 with your current number.

More information about mobile tariffs

The following people have the right to the discount and state support

  1. ZTP cardholders owing to absolute or practical deafness
  2. ZTP/P cardholders
  3. persons who have been declared invalid by a doctor in accordance with Notice No. 182/1991 Coll.
  4. the legal guardians of underage persons who have been placed in their charge based on the decision of a relevant authority and who are holders of either of the cards specified under 1. or 2.

How to get the discount

  1. get the required documents
  2. fill in a  request form (in Czech only) and present it, together with the required documents, in person at any O2 Shop or send it by post to:
    Telefónica Czech Republic, a.s.
    CC-Administrace požadavků
    J. Babáka 11/2733
    612 00 Brno

If you belong to certain groups of disabled individuals and have been using 100% of your discount towards the fees for using a fixed line, you can continue to use the same amount, you do not have to submit a new request or present more documents.

Detailed information

More information
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© Telefónica Czech Republic, a.s.
IČ 60193336, DIČ CZ60193336, Praha 4, Michle, Za Brumlovkou 266/2, Post Code 14022, Czech Republic
Recorded in the Commercial Register of the Municipal Court in Prague, Section B, File 2322.