O2 Hot Spot

Try O2 Hot Spot

(O2 Hot Spot - detailed information about the service.)

What does the O2 Hot Spot service offer?

O2 Hot Spot provides wireless Internet connection at home for your personal computer or notebook - at high speeds of up to 512 kbps. To do this, O2 makes the most modern technology available in selected regions. You'll especially appreciate O2 Hot Spot's fast transmission speeds when surfing the Internet, doing email, downloading music and video, playing online games, and when you need to work at home and download large amounts of data (e.g. when connecting to your company's intranet).

What do I need to use O2 Hot Spot?

  • You need a notebook or personal computer (PC) with a free "PCI slot."
  • You need to be in an area covered by the O2 Hot Spot signal. A list of access points is available here, or you can call the Customer Care Center at 800 33 00 11 to get this information.
  • Your notebook or PC must be equipped with a WiFi device in combination with a PCI or PCMCIA card (or, if absolutely necessary, with a USB adapter) that facilitates connection to the external aerial.

Where should I start if I want to sign up for this service?

You can find information about signal accessibility, prices, and connection options at www.wifijet.cz. Our specialists at the Customer Care Center ( 800 33 00 11) will be happy to assist you as well.

  • First, you need to find out if the O2 Hot Spot signal is accessible from the place where you would like to use the service.
    • If you are within O2 Hot Spot signal range, please call 800 33 00 11. The operator will ask for your address and telephone number. A representative of the installation company will contact you within 48 hours. This firm will carry out all necessary measurements in cooperation with O2.
    • If you already own a device that will connect you to O2 Hot Spot, you can measure signal accessibility on your own. Simply set up the device and enter the O2 Hot Spot service parameters.

  • To use the service, you need to own a PCI device, PCMCIA card, or USB adapter
    • When carrying out their measurements, the installation company will offer you a suitable WiFi device and will install it with your consent. (Price depends on the selected device and the time it takes to install it.)
    • You can also purchase the WiFi device on your own. The device must be approved for operation in the Czech Republic and it must adhere to all limits of permitted broadcasting output as set by the O2munication Office. O2 bears no responsibility for violation of these laws. Furthermore, the device needs to support the proper standards.
    • If you wish to purchase and install the WiFi device on your own, you must install a card into your computer (following the manufacturer's manual), connect the external aerial within direct sight lines of the access point (without obstacles), and connect to the aerial with a PC card. To set up the device, use the O2 Hot Spot service parameters.

  • Once the WiFi device is installed, choose a method of logging on to the O2 Hot Spot service. Sign in using your username and password, which you will receive upon signing a  contract for provision of O2 Hot Spot service.

You do not have to use O2 mobile services in order to use the O2 Hot Spot service.

If you have any further questions, please call the Customer Care Center at 800 33 00 11 (or *11 for O2 mobile users).

You can find general information at www.wifijet.cz

O2 reserves the right to change the location of an access point.

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© Telefónica Czech Republic, a.s.
IČ 60193336, DIČ CZ60193336, Praha 4, Michle, Za Brumlovkou 266/2, Post Code 14022, Czech Republic
Recorded in the Commercial Register of the Municipal Court in Prague, Section B, File 2322.