Switch to O2

Intro

(Switch to O2 - detailed information about the service.)

How to switch

  • choose from a wide selection of O2 tariffs
  • contact our Business Account Line at 800 203 203
  • fill in the phone number transfer request with our operator
  • you'll receive an eleven-digit order identification number (called a PAC ID) for the transfer of your number

Documentation required for a request submission

Phone number transfer

  • you'll receive a SIM card with a temporary phone number from us, so you can start using our services immediately
  • submit a cancellation notice to your current operator within ten working days of submitting the request for a phone number transfer at the latest
  • we'll inform you about the phone number transfer by SMS
  • your temporary phone number will then be changed to your original number

The process of transferring a phone number can be terminated up until the moment both operators approve the transfer date.