Services
(O2 Computer Solution - detailed information about the service.)
This service is no longer available. Information on this page is for customers who ordered the service before its termination.
With O2 Computer Solution, you get more than just a high-quality desktop or notebook computer. You also get the latest legally licensed software, anti-virus protection, insurance, and – most importantly – technical support.
HelpDesk and technical support
Let us handle your computer-related issues. Our specialists are at your service
every business day until late in the evening. They will answer your
call within fewminute
s and provide support over the phone. If the problem needs to be resolved on-site, we will send a specialist to your office by
the next business day at the latest. In the event of faulty hardware, you will receive a replacement computer of the same model, also by the next business day.
More information
Software
The Microsoft Windows XP operating system and anti-virus protection.
System and data security
We help protect your computer against viruses, spyware and adware, and misuse of your personal data. All of this is included in the monthly service fee.
More information
Theft insurance
Your desktop or notebook computer will be fully insured with O2 Computer Solution - whether it's in your office or with you when you're traveling.
Insurance covers:
- computer theft from a locked room
- computer theft from locked luggage space
The insurance does not cover damages caused by recklessness (e.g. a spilled beverage, if the computer is dropped, etc.) or theft from a space that is not secured or in which the computer is visible (e.g. a car seat, an open room, etc.).