Call Forwarding

Divert calls to another number when you're busy

All phones in our network support the call forwarding service.


Activation


New customers

Calls will automatically forwarded to your voice mail (+420602999999) if:

  • you have no signal
  • your telephone is switched off
  • you do not answer a call within 30 seconds
  • you are talking on the phone

You can choose to have your calls forwarded to a different number.


Current customers

You can activate, deactivate, or cancel the call forwarding service as needed. Options for call forwarding can usually be found in your phone's menu under " Network Services" or "Phone Settings (Call Settings) - Diverting." Individual phones may differ so please use your phone manual for instructions.


Who pays for what?

The original caller pays her regular rate to the number dialed.

The person who has arranged to have his calls forwarded also pays for the call, at the usual rate, as if he had directly called the number to which his calls are being forwarded.

For example, Marcel calls Pavel and the call is forwarded to Ondřej. So Marcel talks to Ondřej, but pays for the call as if he called Pavel. Pavel also pays for the call, as if he himself called Ondřej directly.


Click here for network codes and instructions

Detailed information about Call Forwarding

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