You can modify your Colored Line according to your needs and the current situation. Simply set up access to Colored Line Profile and you'll have everything under control.
Colored Line Profile enables you to change your line's settings instantly with the help of an online application. You can thus adapt your call center according to the latest situation in just a few seconds - for example, you can block or permit specific
Service benefits
- up-to-date and long-term call statistics are always available to you
- the opportunity to make immediate changes through an online application
- adjust parameters according to the current situation
With regularly updated incoming call statistics you can adjust the everyday operation of your call center. This will save you money on inactive operators and, at the same time, you will not lose any customers during peak traffic periods. Statistics and the tools required to modify Colored Line Profile are available online, so you can react to unexpected situations immediately.
With Colored Line Profile you can change several service parameters.
You can order the service by calling 800 222 777 toll-free, online at the Customer Portal, or at any O2 Shop