Transferring your service
If you want to transfer (re-register) your fixed line services (Home Internet, Calling from Home, O2 TV) or mobile services (mobile tariff, mobile internet) to another person, both of you should visit an O2 Shop together, taking the relevant documents. Or, you can transfer fixed line services by filling out a form
Changing your personal details
If you have fixed-line services (Home internet, home calling, O2 TV) or mobile services (mobile tariff, mobile internet) and want to change your personal details, you’ll need some data from your O2 invoice. Please use an invoice you received within the last three months.
How to change your personal details
- Call Customer Care at 800 02 02 02. Be sure to call from the number you’re inquiring about
- Go to an O2 Shop
If you are calling about a company phone number, please get in touch with your company contact person, who is responsible for all changes and requests.