As of July 1, 2014, there is a new option for roaming used within the European Union countries (further referred to as EU roaming services), a so-called Separated Roaming, which makes it possible to use a different service provider for calls, SMS and MMS messages, and internet in EU countries with your current number.
There are two options of Separated Roaming:
- One-off internet use in the European Union from a different provider - it makes it possible to make a single-use of mobile internet from a different provider in European Union countries. When you choose this option you are still an O2 customer (for calls, SMS and MMS messages); internet connection is nevertheless provided and billed by a provider of your choice (e.g. as a sale of prepaid volume of data). You can get information how to use this service from the provider that you wish to use to get connected to the internet.
- Permanent transfer of EU roaming services to a different provider - it makes it possible to transfer EU roaming services to a different provider permanently. When you travel abroad a selected provider will charge you for roaming calls, SMS and MMS messages, and internet. You remain an O2 customer for other services (including roaming outside of the European Union), you become a customer of the selected provider in the European Union countries.
Currently there is no provider to whom it would be possible to transfer your EU roaming services and this option cannot be used yet.
The transfer of EU roaming services to a different provider within both options of the Separated Roaming is free of charge and you can use it at any time. For more information check General Terms and Conditions valid as of July 1, 2014.