Switch to O2

Say hello to better rates and service.
Switch to O2 easily and quickly in 3 simple steps.

Submit your contract cancellation

Submit your contract cancellation

Contact your current provider and request service cancellation. 
You’ll get a 14-digit number (called ČVOP – an authorization number from the operator you are leaving), which is valid for 60 days.

Select an O2 tariff

Select an O2 tariff

Choose a mobile tariff that suits your needs the most. We will be happy to help you with your choice, just stop by an O2 Shop.

Provide us with your ČVOP number

Provide us with your ČVOP number

Provide us with your ČVOP number: visit an O2 Shop, call us on 800 02 02 02, or fill in an online form here.

If you no longer have a contract with your current operator (e.g. contract expired), we will transfer your number within four business days.

Changing your operator is less expensive

Changing your operator is less expensive

Stuck in a bad contract with the competition? As of February 2014 cancelling your contract is easier and less expensive than ever before. 
You no longer need to pay the entire commitment amount for all the remaining months, you only pay 1/5 of the minimum monthly commitment. And off you go to O2.

Number transfer guide

If you have no commitments, or notice period with the provider you are leaving, we will transfer your number within four business days.

Day 1
We receive your request for a number transfer and the ČVOP number. We'll send the order for a number transfer to the operator you are leaving.
Day 2
The operator you are leaving confirms the ČVOP number and releases your phone number for transfer.
Day 3
The number is recorded in the central database of transferred numbers.
Day 4
Your number is active on O2.


While the number is being transferred, your SIM card might be temporarily unavailable.

Detailed information about transferring numbers can be found in the general terms and conditions for customers with a postpaid tariff, and forcustomers with a prepaid card.

What is a ČVOP number?

This is a 14-digit number that serves as a transfer authorization code. ČVOP is an abbreviation for a notice number from the operator you are leaving. This number is always generated by the operator you are leaving. It is valid for 60 days from the date it was generated.

If you already have your ČVOP number

If you have already submitted your order to us and you just wish to submit your ČVOP number, use our form:

Submit your ČVOP

 

Pomohla vám tato stránka?
Podmínky používání cookies